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"Send issue to Jira/Trello" button


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Matt

It should be possible to generate tickets in project management software from within DebugBear.

For example:
- on this list of audits in the Lighthouse tab each audit would have a "send to jira" button which would generate a ticket based on the failing audit
- If there's a large image that could also have a "send to jira" button reporting the issue – same for other types of regressions like new console errors. The button would probably show a model with a preview of the ticket and a "send" button.

If you'd like to see this feature in DebugBear please upvote this suggestion and post a comment with an example scenario explaining how this would be useful to you or any additional requirements you have. For example, "I want to export an HTML validation errors to Asana".

After exporting the issue, does this have to be marked as exported on DebugBear?

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Alex De Winne

This would be very useful.


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Matt

Hi Alex, thanks for the feedback.

What's your use cases for this and how would a potential workflow look like?

Which tool would you like to see an integration with?


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Alex De Winne

We use Freshdesk as our Tier 1 ticketing management and workflow system for clients. When an issue is validated and confirmed to require developer attention, we use an integration between Freshdesk to create and manage a ticket in Jira. The integration sync's the two. So, in our case, it would be ideal to have a Freshdesk integration for DebubBear, however, second best would be a Jira integration.


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Matt

Status changed to: Under Review